Magic AI Labs Insights https://magicailabs.com/insights/ Original analysis on AI voice, customer operations and production automation. en-us Fri, 31 Jul 2026 15:05:00 GMT Home Depot’s AI Phone Agents: What the Rollout Means for Customer Service https://magicailabs.com/insights/home-depot-ai-phone-agents.html https://magicailabs.com/insights/home-depot-ai-phone-agents.html Thu, 30 Jul 2026 23:30:00 GMT AI Voice AI Phone Agents Customer Service Human Handoff Home Depot says its AI voice agents helped callers reach a solution four times faster in a 50-store pilot. Magic AI Labs examines five practical customer-service lessons.